Apple computers & lawyers who use them

I noticed a few minutes ago that someone had found my site by googling the phrase "lawyers using apple computers."  Apparently, one of my blog posts on the joys of using apple computers is on the first page of the search results.  The the top hit is Randy Singer's site, Macattorney.com.  That makes sense although his site is a traditional website, not a blog.  So he doesn't provide narrative discussions so much as useful links and similar information.  A few results down is a reference to Dave Swanner's South Carolina Trial Law Blog, which doesn't link to a specific post, but does contain a blurb that is negative ("I Will Never Buy Another Apple Computer Again.")

The search result that Google returns for my blog is to a group of posts that I have under the 'Apple' category.  Everytime I post something about Apple I assign that post to the 'Apple category.'  So if you click on this link you can see all of those posts in one grouping.  Apparently, if someone is looking around for a lawyer blog that discusses the use of Apple products in the practice of law then my blog (with the Apple category) is one of the easiest to find resources.  That's kind of a shame.

I'm sure that there are lots of lawyers who are more cutting edge with Apple than I am.  I'm not saying I wouldn't like to be more immersed in using Apple stuff, but I have limited resources, financially and temporally.  I do have plans to try running WIndows on a MacBook laptop, and I'd also like to try doing a powerpoint presentation using just an Ipod.  If I do I'll post my observations.  Of course, if Apple wants to help me out I'm not one to push away a helpful hand that creates cool products.

Comments

[Dave]

Ernie,

I was upset because Apple wouldn't stand by it's product. I paid nearly double what I would for a PC laptop and *was* enjoying it. I like the way the hardware and software work together (instead of against each other).

I will give customer support another shot. In the end, if I don't get satisfaction, I'll pay the $1,300 for a new screen. But after paying nearly $2,900 for the laptop less than six months ago, that is rather painful.

I had *wanted* to move my entire office over to Macs, but that is much less likely now. I'll get over it to some extent, but will not be tremendously pleased.

Overall, I'm going to take other steps to let Apple stand by their product and make me a happy camper again. I'll let you know how that goes.

[Lisa]

Dave- unless you have a problem with your screen caused by something you did rather than an inherent defect, I can't imagine any reason that Apple's full one-year warranty wouldn't cover it. Sometimes you just need to call a second time and get a different person who can understand the nature of the problem. I've even had them address problems that occurred beyond the warranty period. Give them another try.

[Sophmom]

I was able to get a screen replaced on a PowerBook that was dropped down a flight of stairs. Dropped isn't the right word actually, someone was holding it, running up the stairs with a long CAT 5 cable attached and the cable caught, ripping the computer out of the runner's hands suddenly, near the top. It was ugly, but the computer itself survived. I had, however, purchased extra warranty and was able to take it to the Genius Desk at the Apple Store and ask nicely. It was not completely free of charge but my recollection is that it was very reasonable ($300?). Initially, they indicated it would cost more. I was pleasantly surprised when I picked it up.

Ernie, do you know where my son can get his PowerBook serviced in New Orleans? He told me yesterday that it won't boot. I wish he'd just brought it home with him, but he didn't. He really needs it before classes start at the end of August. I'll also search. Thanks in advance.

[Dave]

Thanks for the advice everyone.

I would really like to get it fixed up more than kvetch about it. I'll try Apple again. Ernie and I were talking and he said it beat the heck out of Dell's service, which I agree on.

Apple prides itself and is supposed to be a cut above. I'm hoping that persistence and being nice will do the trick. I appreciate the input.